1. What is Hotel Service Solution?
2. What benefits does it bring to Hotels?
3. What is the cost?
4. What is projected profit?
5. What are the drawbacks?

1. What is Hotel Service Solution?

1. Providing Hotel guests with outside services
2. Recruiting and screening new vendors
3. Maintaining Central repository for Hotels/Services/Vendors
4. Maintaining Central Order Processing and Billing Systems

a. Providing Hotel guests with outside services

• Display list of services navigable by TV remote on hotel room TV
• Take order from a hotel guest
• Transfer the order to Hotel Service Center system
• Send the order charges to the Hotel billing system
• Send the order to vendors for fulfillment
• Receive confirmation from the Vendor for Order completion

b. Recruiting and screening new vendors

• Negotiating agreements with vendors to get best quality of service at discount rates.
• Arrange service delivery mechanism.
• Updating the central database with new services/vendors/prices

c. Maintaining Central repository for Hotels/Services/Vendors

• Ability for Hotels to choose desired service types
• Automated update of available service list
• Ability to discard any vendor by any Hotel

d. Maintaining Central Order Processing and Billing Systems

• Receiving and processing all orders from Hotel guests for every Hotel in the system
• Billing the Hotels for services provided to the Hotel’s guests.
• Processing cancelled orders
• Informing Hotel’s billing system about guest’s outstanding orders.

• Level of Services improves Hotel Image
• Hotels are getting percentage of sales
• The centralized delivery services may handle delivery for all services
• Since less guests will have to go outside, they will spend more time in Hotel’s shops, restaurants etc.

• It is FREE for Hotels.
• We will write interfaces between our Software and Hotel’s Billing System
• Hotels will charge guests for services provided by us, take their percent and send the rest of money to us.

• We assume that on average Hotel will get 5-7% of the service cost.

• Hotel will have to charge the guests for services
• Hotel will have to let us write interface with the Hotel’s software.